Interflex Customer Portal
In the Interflex Customer Portal you can find all important information and services centrally at one location at any time. Our portal is geared to providing the best possible service and to solving your questions and issues quickly and in an uncomplicated manner.
Your personal customer portal: Easy to use. Central. Efficient.
All important information and services
compact at one location
The Customer Portal provides you with all the relevant information that will optimally support you when using our products and solutions. The goal of our portal is to provide the best possible service and to solve your issues and questions quickly, efficiently and competently.
You are able to submit service inquiries or access an extensive knowledge database, as well as download up-to-date technical manuals. All of this is available centrally and at any time on one platform.
We want you to feel well looked after with our broad range of information. Our service – your satisfaction!
Enjoy the benefits of the customer portal:
Send inquiries directly
Create your service inquiries directly via the portal.
Central administration
All your data and inquiries are bundled at one location and prepared in a clearly arranged manner.
24/7 availability
Access to the portal at any time; whenever you need support.
Knowledge database
Profit from an extensive knowledge database.
Save time
Quick access to all services and important information, including technical manuals.
Up-to-date contents
Download up-to-date product versions and security patches.
How to ensure your access to our portal:
To offer you the best possible service, we have optimized our support process for you: In accordance with our new service level agreements (SLAs) or existing service contracts, we ask you to name two trained employees as service key users. They are our primary contacts for your support inquiries and technical questions. Please complete the form and send it to interflex.support@allegion.com.
As soon as we receive this information from you, we will update our system and create the access to our customer portal for your specified service key users.
If you are already registered in the customer portal, you can log in directly with your existing access data and already benefit from the numerous services.
Do you have any questions? We are happy to help you!
To reach the appropriate contact person at Interflex, please select the suitable contact method. If you are already a customer, kindly use the Contact form ”I am an Interflex customer” and get in touch with the desired department via email.
If you haven’t had any previous interactions with Interflex but are interested in our solutions, we would be pleased to receive your inquiry through the Contact form ”I am interested in becoming a customer” We will endeavor to respond to you promptly.
Do you have a question, require information, or wish to share feedback with us? Please select the relevant department for your inquiry:
Service:
For technical questions and error reports, please send an email to:
Feedbackmanagement:
Would you like to provide us with feedback? Please feel free to send us an email to: