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Cloud Services

Access Control, Time Management, and Visitor Management in the Cloud

Your Benefits with Interflex Cloud Services:

  • Noticeable Relief: Save resources and reduce costs.
  • High Flexibility: A versatile, scalable solution that grows with your business.
  • Always Up to Date: Regular version and release updates (security, features, and usability).
  • Full Transparency: Predictable costs with the flexible subscription model (“Interflex AboPlus”).

Efficient, Secure, and Flexible in the Cloud

A dynamic work environment, volatile market conditions, and increasing security requirements – today’s business challenges are diverse and demand targeted management of your company’s expert and technology resources.

Time tracking and access control systems must deliver more than ever: they need to respond flexibly to new regulations, integrate seamlessly into existing structures, and reliably represent both digital and physical security measures. These demands often lead to staffing and technical bottlenecks, especially in IT departments.

We Understand Your Challenges – and Offer the Right Solution

Whether it’s time management, personnel scheduling, access control, or visitor management – our modern applications and cloud-based operations help you streamline processes and reduce the burden on your IT. With Interflex Cloud Services, you get a scalable operating model that combines the power of robust applications with the advantages of a cloud-based service – flexible, secure, and future-ready. 

Interflex Cloud Services

Save Resources, Boost Productivity, and Create Space with a Cloud-Based Operating Model

Interflex Cloud Services provide a modern operating model for your Interflex software applications. The solution includes the entire physical and organizational infrastructure, featuring geo-redundant data centers and a multi-layered security architecture. Interflex handles the complete installation and operation of your applications – reliably, professionally, and without additional effort for your IT department.

Our cloud team covers all key tasks: whether it’s hosting infrastructure, software upgrades, active system monitoring, security patch deployment, regular backups, or compliance with security requirements – our experts manage and take full responsibility for these processes.

We Create Space for You: Focus on your strategic goals while your systems run smoothly in the background.

Your Advantages with Interflex Cloud

Easy Scalability, High Availability and Performance – Unlock Value, Enjoy Freedom

  • Scalability & Flexibility

    Interflex Cloud Services are modular and scalable in terms of service levels and user packages. Whether for access control, time management, or visitor management – the cloud solution is always flexible and can be seamlessly tailored to your company’s specific needs.

  • Data Protection & Compliance

    Interflex places the highest priority on meeting all compliance requirements to ensure the confidentiality and integrity of your data. A comprehensive security concept – including firewall-separated network zones, strict tenant separation, data encryption, access controls, regular updates, and backups – ensures GDPR-compliant data protection. Data is stored in Germany in accordance with applicable laws and regulations. Additionally, cloud operations are certified according to ISO 27001 and ISO 9001.

  • Always Up to Date

    With regular software updates and upgrades, you continuously benefit from new features, enhanced security measures, and optimized usability – for an intuitive application that makes your daily work easier.

  • Full Cost Transparency and Predictability

    The Interflex AboPlus model gives you clarity and control: with a defined minimum number of users and quarterly advance payments, you always have your costs in view. At the same time, you remain flexible – any additional monthly usage is determined and billed annually. Monthly peaks and underuse balance each other out over time. This way, service usage automatically adapts to your changing workforce numbers – transparent, fair, and efficient.

  • Managed by Cloud Experts

    Enjoy comprehensive professional support for your cloud-based application. Our experienced cloud operations experts handle the complete management and monitoring of your applications, supported by automated monitoring and alert systems. We keep everything running smoothly so your processes stay efficient.

Cloud Solution with Premium Support

Choose the support service level that best fits your needs.

SLA Cloud

Service Level Agreement (SLA) Cloud
Services
Interflex SLA oneInterflex SLA twoInterflex SLA three
Desired IF-6040 software application in cloudIncluded in the productIncluded in the productIncluded in the product
Platform administration and operationIncluded in the productIncluded in the productIncluded in the product
Monitoring and proactive troubleshootingIncluded in the productIncluded in the productIncluded in the product
Data backup with integrated geo-redundancyIncluded in the productIncluded in the productIncluded in the product
Security conceptIncluded in the productIncluded in the productIm Produkt enthalten
Software upgrades and installation (3x/year)Included in the productIncluded in the productIm Produkt enthalten
Installation of updates and security patchesIncluded in the productIncluded in the productIncluded in the product
Supported service key users246
Customer portal1Included in the productIncluded in the productIncluded in the product
24/7 self-serviceIncluded in the productIncluded in the productIncluded in the product
Support service times1Mon-Fri. 9:00 a.m. to 5:00 p.mMon-Fri. 8:00 a.m. to 6:00 p.mMon-Fri. 6:00 a.m. to 8:00 p.m
Expert hotline1Included in the productIncluded in the product
Consulting and new requirementsSubject to charge 15 hrs/year230 hrs/year2
Response time for Service Priority 114 hrs2 hrs by phone1 hr by phone
Response time for Service Priority 2116 hrs12 hrs8 hrs
Response time for Service Priority 3124 hrs
Service reportsAccording to price listMonthly reporting + annual remote meeting (2 hrs)Monthly reporting + annual on-site meeting with evaluation
Trainings25% discount10% discount, 2 days/year included 10% discount, 2 days/year included

1Only for designated and trained service key users; remote access is required
2Budget applies per year; no carryover is possible.

Cloud vs. On-Premises: A Comparison of Responsibilities

On-premises solutions typically mean: your own servers, maintenance, updates, security measures – and a significant IT workload. With Interflex’s cloud solution, you delegate these tasks to a specialized team of experts. We ensure reliable operation, security, and availability of your systems – so you can focus on what truly matters.

Comparison of Cloud Services and On-Premise
FeaturesInterflex Cloud ServicesOn-Premise
Hosting & Operations InterflexCustomer responsibility
System SecurityInterflexCustomer responsibility
Backup & RecoveryInterflexCustomer responsibility
Application AvailabilityAvailability: 99,5%*Customer responsibility
Software UpdatesInterflexCustomer responsibility
ScalabilityEasy, on demandCustomer responsibility
Legal & Data SecurityEU/DE law
ISO 27001, ISO 9001, GDPR
Customer responsibility

*Annual average

Frequently Asked Questions About Cloud Solutions

  • Are cloud-stored data secure?

    Many companies worry about potential security breaches and data privacy issues when storing data in the cloud. With Interflex Cloud Services, we ensure GDPR-compliant protection. Multi-layered security zones, strict tenant separation, data encryption, access controls, regular updates, and backups safeguard your data. Our data centers are located in Germany and operate under applicable legal frameworks.

  • How do companies maintain control over their cloud data?

    When sensitive data is stored in the cloud, it may feel like control is diminished compared to traditional IT solutions. With Interflex Cloud Services, you retain full ownership of your data. Our data processing agreement (DPA) clearly defines data sovereignty in accordance with Article 28 of the General Data Protection Regulation (GDPR).

  • Can the cloud provider respond quickly to technical issues?

    Choosing the right cloud partner is critical, especially during technical disruptions. Without a trusted provider, rapid and damage-minimizing responses are difficult. With Interflex Cloud Services, you benefit from our extensive expertise, proactive monitoring, and a standby team that works closely with you in critical situations.

  • Who Is the Cloud Right For?

    Interflex Cloud Services are ideal for companies that need time management, workforce scheduling, access control, or visitor management – but want to avoid the effort and cost of traditional on-premises solutions. It’s also perfect for existing Interflex customers planning an upgrade (e.g., from IF-6020 to IF-6040) or looking to expand their application landscape.

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