Self Service

High Employee Satisfaction Through Employee Self-Service

Involve your employees in workforce scheduling and time management. With Interflex’s Employee Self-Service solutions, your staff can access real-time information such as working time balances or shift schedules, swap planned shifts with suitable colleagues or offer them on an exchange board, submit vacation requests, or participate in time tracking. All of this is available 24/7, regardless of location - accessible to everyone, independently, and with minimal barriers. HR managers can process requests and working time preferences easily and promptly. If a direct supervisor is unavailable, requests are automatically forwarded to designated substitutes. Decision-makers always have all relevant information at hand - from working time balances and annual leave calendars to qualification criteria for specific roles.

Benefit from significantly reduced administrative effort, streamlined processes, and real-time visibility into your workforce planning. Your employees will be more satisfied because they are involved in planning, can act more independently, and experience greater transparency in the process.

Flexibility and User-Friendliness

Interflex’s Employee Self-Service solutions work on desktop PCs, laptops, or mobile devices such as smartphones and tablets. This allows flexible use in the office, at home, or on the go. The user profile in the Employee Self-Service system is especially intuitive: in the top right corner, you’ll see your name, current status, and profile picture. A convenient drop-down menu gives you quick access to your personal data, balance information, self-service settings, and log-out. On the left side of your profile, your Interflex applications are listed. Thanks to this clear layout, navigation is effortless and the self-service features are easy to use.

Assigning Substitutes in Employee Self-Service

In the Employee Self-Service system, employees can designate a specific person as a substitute for certain workflows (e.g., vacation, illness, or business trips). They simply select the desired time period and workflow in the system. The period can be defined freely or based on predefined absences, and is only active in specific situations such as during vacation.

The substitute feature in Employee Self-Service offers numerous advantages:

• The process is automated, saving time and reducing administrative workload.
• Employees don’t need to manually search for a substitute, as one is already assigned in the system.
• Business processes continue smoothly and reliably, even during absences. Important tasks can proceed without interruption, avoiding bottlenecks and delays.
• Employees can flexibly choose the time period and workflow that suit their individual needs.
• Everyone involved knows exactly who is responsible for which tasks.